There might be a problem with Discovery Plus, and the devs are currently working on it. Reboot your network hardware. @amazonfiretv If multiple devices arent able to stream Discovery Plus, then theres a problem with your internet connection or a problem with the service itself. Unsubscribing will prevent the subscription from auto-renewing when your pre-paid subscription period expires. Test your Internet speed so you know exactly what you're dealing with. You might have to sign in to your discovery+ account again. A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. Contact your internet service provider. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. That seems silly. Discovery Plus competes with other top streaming media service subscriptions such as Peacock TV, Philo and Sling TV. Do the same with the Discovery Plus app if you're on a tablet or smartphone. Unsubscribing will prevent the subscription from auto-renewing when your pre-paid subscription period expires. Free standard shipping, exclusive offers and financing options. Let's see what you have to do if Discovery Plus is not working. iPhone and Android have different ways of closing apps. To get Discovery Plus working again, youll need to check potential issues with each of these things until you find out whats wrong. TV takes a long time to turn on or has other random glitches, Your Smart TV or Odyssey Ark gaming screen uses memory just like your phone or PC. Close Discovery+ on your device or web browser. 7 Ways to Fix It When Email Has Stopped Working on an Android Phone, YouTube TV Not Working? Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. Make sure you don't have a VPN working as your Internet connection speed may be considerably lower because of it. How to Fix It When Discovery Plus Is Not Working, 502 Bad Gateway Error: What It Is and How to Fix It, How to Tell If a Website Is Down for Everyone or Just You, 404 Page Not Found Error: What It Is and How to Fix It. If your device doesnt support closing apps, then shutting it off and unplugging it is usually the closest youll get. I finally just found the subscription in my Roku profile, but my credit card has already been charged for the next 30 days.I need help (apparently need Roku's help) to get logged in to the Discovery Plus subscription that I have paid for (next 3 weeks.) Reopen the Discovery+ app and attempt to play the content again. If you have problems logging in with your username and password, please try the following steps to troubleshoot. Completely delete it, download it again, and reinstall it. The blue bar displays the response time, which is better when smaller. Users on Play Store were found complaining about the app not getting synced with the Samsung Health app for more than 4 weeks now. Safety starts with understanding how developers collect and share your data. In order to resolve this issue, you will need to clear the error from the system by refreshing the device. Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Sometimes an evil twin attack can cause trouble, mainly when you're using public Wi-Fi. With discovery+, you get: Favorite shows and personalities from the most beloved TV brands including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and more My discovery account is not billed from the roku account, so thas why I did not cancel it, just remove it and then reinstall. What happens when you want to watch CNN Originals on Discovery+, or you just want to catch up on your other favorite shows but don't have an internet connection? Clear the cache. Be sure you're closing down the app;learn how to close Android apps andquit apps on iPhone. To clear cache and data, open the Settings app and navigate to . This may fix the issue immediately. Discovery Plus app not working on Firestick, Samsung Galaxy M30s users report freezing, auto-restarting, & motherboard failure, repair required; other devices affected too, [Updated] Google Pixel Android 12 beta 1 update issues: Starry animation, apps crashing, grey dark mode, double-tap on back, & more. Reopen the app or browser and try to stream again. Then restart your device from Settings>System>System restart. Tried any way possible to resolve, still nothing. Check your internet connection. Please. With discovery+ you get: Your favorite shows and personalities from the best TV brands including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and more . Limitations may apply. Doing this fixes the issue often. Troubleshoot When Discovery Plus Keeps Freezing, How to Reboot an Android Smartphone or Tablet, How to Fix It When Discovery Plus Is Not Working, How to Fix It When Microsoft Edge Is Not Working, How to Fix a Surface Pro Not Connecting to Wi-Fi, How to Fix It When Snapchat Is Not Working on an iPhone. Support is also available on your mobile device through the Samsung Members App. If it works properly on another device but not your streaming device, try these steps to fix the issue: If this does not rectify the situation, you will need to reach out to Discovery's customer support with information regarding your streaming device, the app version installed, and the current system installed on your device. Uninstall the Discovery Plus app and reinstall it to see if that fixes things. Roku should just fix the problem with Discovery, and automatically re-add the channel, if that is, in fact, what will fix it. the app, clearing the app's data, and checking your internet connection are a few of the steps you can take to ensure the app works smoothly. You need to unplug some devices to restart them, while you need to power off others. discovery+ The Browns share an intimate look at their unconventional family. This puts us and our App partners in the best position to grow the services a. We'll send you an email with instructions to reset your password. Try another device. Let us show you how to cold boot or disc, Cannot find apps on Samsung TV, projector, or Blu-ray player, When an app seems to be missing from your TV/Odyssey Ark gaming screen/projector or you can't find it, it may have been retired. Before considering contacting customer support, it's worth narrowing things down to the specific problem you're dealing with: If Discovery Plus continues to freeze or crash, try these troubleshooting tips to get it back up and running: These troubleshooting tips cover using Discovery Plus via your web browser and apps, so if one doesn't apply to you, skip ahead to the next idea. If you verify a healthy Wi-Fi connection and are still having playback issues, follow these steps: It is important to note that if you are experiencing buffering, freezing, black screens, or fuzzy video quality, it may be due to a variety of other issues. Due to some internal issues, the cache might get corrupt or not usable. Change your email address. iPhone v. Android: Which Is Best For You? Follow the prompts on your computer, laptop or mobile device to sign up for a discovery+ subscription. Discovery+ allows for four simultaneous streams per account. Learn how the long-coming and inevitable shift to electric impacts you. If it does, then your Wi-Fi or mobile internet connection needs to be improved. Multiple or unauthorized account charges. Step 4: Press the Fast Forward button two times. Channels on Roku are maintained by the channel developer themselves. Try using Discovery Plus on a different device. Discovery Plus currently costs $4.99 per month with ads or $6.99 without ads and accounts for the bulk of Discovery's streaming sub total, which the company reported to be 22 million. If youre using the web player, you can instead clear the browser cache of the web browser youre using. Wait it out. Does this clear up the issue you are seeing? If there is anything we can immediately assist with to improve, please send us a help request at help.discoveryplus.com so one of our agents can address the issues and provide a solution. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. Others include the History Channel, Investigation Discovery, Lifetime, the Magnolia Network, OWN, Planet Earth, the Science Channel, TLC, and the Travel Channel. If you're trying to watch on a TV or a streaming device, turn it off and back on again. Log in to your Verizon account. Update your app or browser. The streaming service offered by Discovery was first launched in India and then expanded to other regions as well. https://help.discoveryplus.com/hc/en-us, I really like the selection of shows on the app, the price is great and I don't find the ads excessive. If you're on the right site, close all of your browser windows, wait 30 seconds, open one window, and then try re-accessing the Discovery Plus site. 8403 Colesville Road Here's How To Fix It, How to Fix It When WhatsApp Isn't Working, How to Fix It When Facebook Dating Is Not Working, How to Fix It When Microsoft Edge Is Not Working, 9 Ways to Fix It When Android Auto Is Not Working, How to Fix It When Disney Plus Is Not Working. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your If you're watching via your browser, try clearing your cache or using a different web browser. I cancel my subscription. I did not cancel it. Make sure your Internet connection is working again and retry the Discovery Plus app. Re: Can't log into Discovery Plus Log into your Roku account via https://my.roku.com/account/subscriptions. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? Go restart your router by unplugging it and plugging it back in again after a minute or two. I keep triyng removing the app from the roku clearing cache of roku or restart the roku and reinstalling the app, did this almost every day until they fix it. Method 3: Clear Cache Data. Try playing the video on an alternative internet browser or device. Reopen the app or webpage and try to play the content again. A total of 70 votes cast and 25 users reviewed the website. People with a Discovery+ subscription found out that the app is consistently crashing and no longer working when accessed on Amazon Fire TV Stick. Check if the website is down just for you or everyone around the globe. Reopen the Discovery+ app and try to play the desired content again. Thank you for highlighting this to us. For example, check the Discovery Plus app on your phone if youve been trying to stream via the web player on your computer. OpenDNS or Google Public DNS are both excellent and free public DNS services. Enter the email address you have registered. After leaving it unheard, Discovery+ support has finally broken the silence and is now seen assuring users that the issue is known and a fix is being worked upon. His ideology exhibits a blend of hard work, with fun. Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. Make sure to provide them with information on what you were trying to watch, the device you're using, and the version of the app you're currently using. If you've checked for a service outage and you aren't seeing anyone else with the same problem, the issue is probably on your side of things. Relaunch the Discovery+ app and try to play the content again. Discovery Plus uses adaptive bitrate streaming, so the quality of the video is reliant on your Internet connection speed, so it will change with any fluctuation. Your device may need an update. Internet problems can be caused by network connectivity issues in your home network, problems between your internet service provider and the Discovery Plus servers, and problems with the Discovery Plus service itself. One of them is the Voice Guide, which provides narration for everything that appears on the TV, projector, or Odyssey Ark gaming screen, like menu options, the volume level, channel, etc. Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Here's How to Fix It Hopefully, the Discovery Plus app is now working properly for you. Allow the device to remain powered off for a minimum of ten seconds. As of October 2022, you can subscribe to Discovery Plus for $4.99 per month with limited ads, or $6.99 per month with no ads. NordVPN Feb 2023 Unblocks Discovery+ Tested Feb 2023 What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). How long does it take to fix bugs. Secure Account Log In. 1. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.) This website uses cookies to ensure you get the best experience on our website. Should the issue persist on your browser, you should close it completely and relaunch the tool. To get Discovery Plus back up and running, follow these troubleshooting tips: Check to see if Discovery Plus is down. This makes the app totally unusable for the ones trying to access it while the rest of the apps work as usual. While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems. Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. Activate Credit Card. First, you should close the app completely and relaunch it. 6.4K subscribers in the DiscoveryPlus community. Roku Community Streaming Expert Having the same problem. We endeavor to maintain our websites in-line with the Web . Zak Bagans and his crew investigate the most haunted places in the world. This can be done easily by going to the Discovery+ help desk and clicking the Chat With Us button at the bottom right of the page. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). Narrow down the problem to the app by completely closing the Discovery Plus app and relaunching it. Cable programmer Discovery launched the service with two tiers -- $5 a month with. Enter the six-digit code displayed on your TV screen. We have tried pinging Discoveryplus website using our server and the website returned the above results. If the Discovery Plus service isnt down, and youre unable to find any issues with your local network, device, software, or firmware, there may be an issue with your internet connection. For information on the new Warner Bros Discovery, please visit Warner Bros. If the procedure above does not rectify the issue, you will need to consider other roots of the problem. Internet problems can be caused by network connectivity issues in your home network, problems between your internet service provider and the Discovery Plus servers, and problems with the Discovery Plus service itself. Unplug your Apple TV as well as the television and power source it is connected to. Hi Autumn, this is not the experience we want you to have! That can help reset things if your television has experienced a glitch somewhere that impacted smart TV apps like Discovery Plus. Step 5: After a few . There are multiple ways to cancel your Discovery Plus subscription based on the devices you use. Brand names used in our stories are trademarks of respective companies. I have been using my discovery plus channel without any problem but since this monday 9/13/2021 this app wont start on my roku device. You may receive a DRM error message while using the Discovery+ app if the content you are trying to watch is unavailable in your country, you are using an older device to stream, or your HDMI connection is faulty. The uninstallation was a success. Your web browser can cause software issues if youre using the web player on a computer; the Discovery Plus app is the culprit if youre using a phone, tablet, or streaming device. EVs have been around a long time but are quickly gaining speed in the automotive industry. Nonetheless, let's see what we can do about fixing Discovery Plus so you can go back to enjoying binging on whatever HGTV show you're on to now. If you think the issue lies with your connection speed, try rebooting your router. selection. iPhone and Android have different ways of closing apps. Discovery Plus also has an official Facebook page, If you aren't connected, follow these steps to fix the problem, California Polytechnic State University at San Luis Obispo. No, There Isn't a ChatGPT Windows ClientIt's Malware. Jennifer Allen has been writing about technology since 2010. Log into your Roku account via https://my.roku.com/account/subscriptions. 1. Removed the Discovery+ channel from my Roku. If you're trying to watch Discovery Plus on your smartphone, restart it to see if the issue was with your phone rather than Discovery Plus. Restarting Server is up. RS-232 is an advanced and specialized form of installation that allows the TV to be controlled through a cable connected directly to the TV. I need Roku's help, PLEASE. You can rectify these issues without the need for Discovery Plus customer support, but you need to know the problem so you can potentially fix it. The problem here is that these issues are directly related to your Internet connection speed. Qwest TV and Vivaldi Channels Removed. Submit your comments about Discoveryplus.com service status or report an issue below to let others know that they aren't the only ones having trouble. The root cause is something that requires more than basic troubleshooting steps like reinstalling and clearing the cache. Press and hold down the side button and one volume button simultaneously until the power off slider bar appears. Plug your HDMI cable back into your streaming device and TV. Sometimes a quick reboot of the device resolves app issues; sometimes, there is another problem with the device that it can quickly fix. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. 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