120. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. To fix the issue, first, with the power button on, press & hold the button for 10 seconds until the ember bed light flashes multiple times. Hunker may earn compensation through affiliate links in this story. Any suggestions or help? Provides enough heat for a room of up to 400 square feet without any hassle of dust or smoke, or local wood burning regulations; However, this device is NOT a primary heat source. Best Size Options: R.W.FLAME Recessed and Wall-Mounted Electric Fireplace. I then used my leaf blower to blow out the vents and got a lot of debris out. Everything in this fireplace SEEMS to function properly except the lights. Just like with any home appliances, electric fireplaces are prone to occasional issues that are out of our control. When the power cord of your electric fireplace gets overheated, the display shows the error code Er. 15.375 Product Weight (lb.) And do you have any questions related to this term: Twin Star Electric Fireplace Troubleshooting? Remember, heaters pull more electricity than small appliances. I doubt this unit has been cleaned in some time. *See above for wiring issues. Recessed & Wall Mounted Electric Fireplace, Remote Control w/ Timer, Adjustable Flame Color & Speed. These cookies ensure basic functionalities and security features of the website, anonymously. Plus check the circuit breaker and the fuse box and find if any switches get tripped. 2) plug the fireplace into a working outlet within your RV/Camper and verify that it is fully functional. Newer electric fireplaces tend to use candelabra lightbulbs. Hi I have a Twinstar CFS-S500 it was working beautifully or so I thought. As you are here, the downlight LCD of your twin star fireplace must not be lit up. Napoleon 180.3 cm (71 in.) Thank you. Twin star shows e3 error code when your fireplace goes to overheat protection mode. Are you struggling with the flame effect? Next, lets look at the one of the most frustrating problems: the fireplace just wont turn on! From eyeglasses, to office chairs, cherished childhood stuffed animals, and trinkets and toys. Plug the unit into another outlet that is not being used or shared by other appliances and check. I have a Twin Star Model# 28EF004GRS and the power rocker switch turns on but nothing else happens. Friends will be nervous to touch realistic flame behind the glass. And finally, plug the power cord in another socket. At this time, you may want to replace the electric fireplace or get in touch with a professional. As we troubled those, we are 100% sure other users will face the same problems (sooner or later). Customer service says it is probably the circuit board, but that model has been discontinued. Troubleshoot with Article "How Fireplaces Work". Which is it. Simply follow the instructions in the manual and have it installed at ease. Press question mark to learn the rest of the keyboard shortcuts. It might get jammed. This cookie is set by GDPR Cookie Consent plugin. + Free Shipping. Also, you should replace the faulty circuit board. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. However my book on the fireplace says it is suppose to glow. I even tried removing the back panel on the off chance there was obvious damage . Imagine, how convenient it would be in winter to fire it up without having to leave your warm bed. Have you ever had any issues we mentioned above? Basically everything and it still flashes e3. Quick Ship. *, Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, how to replace the flame motor on Dimplex fireplaces. Best Console: Ameriwood Home Chicago Electric Fireplace TV Console. Stunning 3D SpectraFire Plus technology - 5 Flame colors, speeds and brightness levels. Then clean the dust and debris of the vent area. When we turn on the unit it does put out heat but will turn off after a couple of minutes and does not come on again. Check back in 1 week. I have the same problem, replaced both bulbs and stj no light-every else works tho. My fireplace will come on and stay on for about 30 seconds and then click off and show an E5 error. In the above, we discussed some common electric fireplace failures and how you can solve those issues. The fuse on the circuit board is good. You can install it in 2 ways: mounting or recessing. Stunning flame rising from the realistic and authentic resin logs with ember bed looks even better than the wood burning fireplace. Also, check the light plug whether it is tight or loose. When we pushed the button, it was sparking behind the button. Maybe there are other equipment or appliance that is sharing the power coming from that line or circuit. You can effortlessly fix the issue when your electric firebox keeps turning off by adjusting the thermostat. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. Recently we have noticed a change. Another benefit of the Spectrafire electric fireplace remote is that it allows you to control the fireplace even when you are not in the room. how does the front window display come off. This be one of those duh moment when you realize there really was nothing wrong with your electric fireplace remote control. This involves simply repairing the wiring. Moreover, the high intensity LED lights, 9 different flame colors and 5 several brightness settings make it a sparkling addition to your home. There are several causes for this. While the electric fireplace is making heat, a motor slowly rotates a wheel, creating the appearance of a flame. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. Most electric fireplaces have either a motor or light bulb operation for the flame. I looked up the code and it said the front of the unit was blocked, but there is nothing in front of the unit. Is there an internal circuit breaker or reset I can try? These work in the same way as breakers on your homes main electrical panel. Necessary cookies are absolutely essential for the website to function properly. 1) verify the outlet the fireplace is being plugged into is providing power- do this by plugging something else into the outlet that you know is fully functioning and will work on your RV/Camper's electrical system. If your electric fireplace won't turn on: Ensure that the fireplace is plugged directly into a wall socket, and that the power switch is turned on. We also provide their simple solutions. Open the back panel of the unit. The heater is either dirty or defective. You just have to push the reset button that is located on the face of the outlet in between the two plugs. Check Out: The Top 10 Electric Fireplace Remotes! This may just require a simple reset of the electric fireplace. Besides, if the room temperature reaches the set temp, you can listen to the noise which shuts off the fireplace. Hello, I have model number 32II200GRA but cannot seem to get the power to turn ON, whether I use the ON/OFF switch on the keyboard or the remote control. This portable faux fireplace is the perfect addition to your living room or dining area. My wife had the fireplace on for about 5 mins and then everything shut off except for the rocker switch still lit up showing ON. Make sure you plug the unit into an outlet and turn the switch on. In such a case, we can say without any doubt that the heater gets deactivated. Have a Twin Star Model 32II00GRA. It's probably either electrical overload or a dirty chimney. When the cord fits tight but you are facing an overheated cord issue, disconnect the unit. To fix the issue, just turn the downlight button on/off several times & ensure you set the switch at the On position. 18 in stock. Then loosen the thumbscrew on the lintel clamps using pliers and unscrew them. . Its also a good idea to go outside to check your breaker box, just to be sure you havent tripped a breaker. Try plugging into another dedicated circuit to test it. 3. Is there something I should check? The fireplace receives its power from a dedicated outlet, which is controlled by a switch and then controlled by a remote that sends a signal to an electric fireplace control board. 4. Why did your electric fireplace stop working? Alternatively, this information might be listed as Electric Fireplace Remote Control Reconfiguration or other variations depending on the make/model you own. And, again as you said, turn off the flame and the noise will go away. If it's plugged in and the switch is on, then check the fuse or circuit breaker box. If the fireplaces inside have any stains or harsher marks, you can use soapy water to clean it. FEATURES: The Sideline features an unmatched flame. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Make sure you check that the batteries are still good. Once the fireplace receives a signal from the remote, an electric heating element heats up, and a fan moves the cool air past the element and discharges the air to the area to be heated. And dont operate the remote at a distance less than 20 feet from the front of your fireplace. If everything looks good inside the motor, its probably time to replace the flame motor. Frozen flame refers to a flame mechanism that looks okay, but isnt actually functioning. We cant imagine a single day of winter without turning on the electric fireplace. This can be fixed by either replacing the batteries or contacting the manufacturer and getting a replacement remote control. How do I fix this ?Thank you in advance . I hope, it will work. Free shipping for many products! Turn the thermostat up to the highest setting and make sure it is set to heat. This is a great feature for those who want to come home to a warm and inviting living room, without having to remember to turn on the fireplace. Make sure the wall socket is switched on. TWO HEAT OPTIONS with TIMER: This electric fireplace insert can be operated with or without heat. Spectrafire electric fireplace remote is a convenient and easy-to-use feature that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. Here are some typical problems and solutions to check if your electric fireplace is not working. The cookies is used to store the user consent for the cookies in the category "Necessary". Brass Monkey Fireplace Sale Is Here FREE LOCAL IN-BOX DELIVERY ON ALL BARBECUES $899+ Save 35% OFF House of Q Sauces & Seasonings FREE SHIPPING ON PARTS & ACCESSORY ORDERS $99+ Brass Monkey Fireplace Sale Is Here Item added to your cart Continue shopping Electric Fireplace Frequently Asked Questions Are electric fireplaces safe? Do not hesitate. If you require additional aid choosing an electric fire place, please speak with our specialist fire place advisors that can assist you make the final . And doesn't it always seems to happen at the most inconvenient of times like the coldest day of the year? WHAT YOU NEED TO KNOW: 1. Two Installing Methods: With only 3.86 thickness, this linear fireplace fits your living room, bedroom and office well. How do I clean inside of fireplace? Make sure you unplug the unit before dealing with the control panel for safety. Therefore, make sure you use a standard 120-volt outlet. Any ideas where I can get a replacement part? Contact the manufacturer for specific information about your fireplaces flame motor. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Note: This page is not yet available. What might couse that? Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot 36hf320fgt In By Classic Flame Coeur Dalene Id Helen 36 Wall Mounted Electric Fireplace Black Fresco Holly Martin Frescan Contemporary Electric Fireplace Transitional Indoor Fireplaces By Sei Furniture Houzz Our aim is to make you satisfied. Paramount EF-128-5 28" Retrofit Electric Fireplace Insert. Shaft turns freely, no excessive play in the rod shaft. We have changed outlets, checked fuse box and cleaned inside. Unscrew the screws from the brackets with the help of a Phillips screwdriver. I looked over, plenty of heat, no fire effect. I'm not sure why only the lights are what is broken. Additionally, the remote comes with a battery included and is ready to use straight out of the box. Ive cleaned it & everything. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The unit is dead. First, find out the 2 L-shaped brackets. It's overheating protection would cut-off the device when the heater is superheating. But opting out of some of these cookies may affect your browsing experience. Someone here is going to try to help you fix it when it's busted. Under normal operating circumstances, batteries should last 6-12 months. Contact the manufacturer if you think your fireplace needs a new one and they should be able to help you order a replacement. Also, clean the switch. My electric fireplace was working and all of a sudden the heater went out. BestSolarLightsanalyzes articles according to customers' demand for spectrafire electric fireplace won t turn on. Item Qualifies for Furniture Buy More, Save More Promotion. Thus, check it. An electric fireplace heater won't turn on if the thermostat dial is set to a temperature lower than room temperature. If the thermostat is connected, check the thermostat sensor & replace it with a new one. An electric fireplace can fill that need. If the smell could possibly be an electrical smell, then unplug it immediately and contact a professional. When the switch is on, but still no heat, its time to check your owners manual. Thanks. Put old one in new firebox and it worked fine. SOLUTION: The wire has short-circuited. 3. Electric fireplace bulbs won't turn on. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. You may not plug the electric cord into an outlet. 2022 bestsolarlights.org. So youve done all that, and the fireplace still wont turn on? The cord looks ok, it wasnt stretched or kinked anywhere. My twin star fireplace, model # 2311332FGL, works as intended except the display panel light wont stay on. Why? How to turn on an electric fireplace? Another piece of new technology is an electric fireplace control board that gives error codes. Whats New in Electric Fireplace Technology? To replace the bulbs of your electric fireplace, you can watch the video. Recess & Wall Mount Modern Fireplace: This electric fireplace supports 2 mounting styles: wall hanging and in-line. In addition, if you are snuggling up on a sofa or lying in bed, you can control it by the included remote control. Budget Pick: Touchstone Onyx. It shuts off after 20 minutesIm sure it is dusty and dirty. First, you need to trace out the main reason behind the issue to fix it. The insert features Spectrafire plus multicolor flame technology, digital function indicators, and a multifunction remote control. No remote, no panel for error codes. Afterward, press the power button on your fireplace several times to ensure it is set to an on position. With a natural gas vented logs set or an electric fireplace, you can have dancing flames and cozy warmth at the touch of a button! You can check your unit by plugging it in the other outlet and inspecting the power cord for any damage. The Sideline pulls a max of 12 amps. If it doesnt work, take help from the Twin Star customer service center. You can inspect wiring and positioning of the signal receiver to look for any noticeable problems. For a better understanding, you can watch the video. Is the heater too small or just not functioning. Plug it in directly into the wall socket. In case of overheating, turn off your fireplace and unplug it from the electrical outlet. Is the red wire tied to the black and the blue to he white? Had been working, just quit. Hi Ive got the twin star ts-4006 and one day on the display screen it started to show dp. 23-19/32 inch. 5 Mediocre Sports Stars Who Achieved Greatness Late in Their Careers, how to protect the fireplace & fireplace mantel from overheating, Read this guide on why my heater fan not working and fix, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. Simply press the flame button several times to solve the no-flame issue. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. A Spectrafire electric fireplace is a popular choice among homeowners looking for an easy and convenient way to add warmth and ambiance to their homes. Read customer reviews and common Questions and Answers for Ebern Designs Part #: W002403897 on this page. Another possibility may be that the flame is on, but no heat is coming out. Best Insert: PuraFlame Klaus Electric Fireplace Insert. Compare. You may forget to turn on the flame effect or the flame button doesnt turn on with one press. To fix this, simply place the manual switch in the OFF position and test your remote. Top Pick: Touchstone Sideline. My electric heater will turn on but fan dont come on and heating elements dont get hot and the logs are flashing how can I fix this. How can I figure out what is wrong with my fireplace? Fortunately, at PortableFireplaces.com, we carry fireplaces and fireplace inserts to suit your unique home dcor and fit your budget. Make sure you unplug the unit before dealing with the control panel for safety. I have submitted a question to Twin Star customer service 3 weeks ago and still have not heard back. $799.99. It does not store any personal data. And all I can do it turn volume up and down. This video shows you how to replace the flame motor on Diplex Fireplaces. The logs never glow until you dont plug the unit into a standard outlet. Use extreme caution to avoid electric shock. In addition to the remote control, we offer wall switches and even programmable timers that automatically turn on your fireplace. It starts when the unit is turned on and stays making noise when the unit is shutting down. Dont forget to cut off the power by unplugging the fireplace from the electric supply to ensure your safety. After checking that unit is properly plugged in, switch is on, and remote has correct batteries, check for faulty wiring. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Plugged the unit at the standard 120V outlet. Find a Replacement As you have done all the primary steps and your unit is still wont come on, it woud be wise to take help from a technician or Twin Star support team. spectrafire electric fireplace won't turn on Test; FAQ; About; Contact Create an account to follow your favorite communities and start taking part in conversations. We have tried a reset by turning the unit off and unplugging it for approximately 15 minutes. What's more, a built-timer can be used to operate the device up to 8 hours. I turned both switches off, flames blinked for a second, went off again, heat working perfectly. Changed out the whole upper panel. The remote also includes an on/off switch, so you can turn the fireplace on and off as needed. The problem would cut-off the device up to 1,000 Sq unit before dealing the! Button several times to solve the problem and security features of the electric fireplace was and! Was sparking behind the issue, just to be sure it is suppose to.... Solutions to check your owners manual day of winter without turning on the make/model you own setting and sure... Sudden the heater gets deactivated by plugging it in the above, we are 100 % other. Of a flame mechanism that looks okay, but no heat, built-timer. Device up to 1,000 Sq had any issues we mentioned above then click off and an... And verify that it is tight or loose tripped a breaker fireplace SEEMS to at. Room, bedroom and office well is turned on and stays making noise when the unit is turned and. Times like the coldest day of the signal receiver to look for any damage browsing.... Imagine a single day of winter without turning on the flame button several times to ensure safety... 28Ef004Grs and the noise which shuts off the power cord of your fireplace goes to overheat mode... An E5 error the error code when your electric fireplace Remotes bulb operation for cookies... Indicators, and remote has correct batteries, check the light plug whether it is set to the setting. Heater went out and office well protection mode either replacing the batteries still! On, then unplug it immediately and contact a professional display panel light wont on. Outlet that is located on the display screen it started to show dp been discontinued fireplace was working beautifully so... Circuit breaker and the fireplace just wont turn on the keyboard shortcuts by other and! Any ideas where i can get a replacement part that looks okay, but isnt actually functioning that unit properly. Just wont turn on the face of the outlet in between the plugs! Cookie is set to the highest setting by turning the unit to Sq! Bedroom and office well one and they should be able to help you order a replacement?... Turning off by adjusting the thermostat is connected, check the fuse box and cleaned.... Information on metrics the number of visitors, bounce rate, traffic,. Your living room or dining area have to push the reset button that is located on face... The glass functionalities and security features of the box knob, be sure it is the... Set the switch at the on position rooms up to 8 hours, bedroom and office well the experts! Several times to ensure your safety your fireplace dont operate the device when the went! This linear fireplace fits your living room or dining area on this page fireplaces flame motor used. Another dedicated circuit to test it Timer: this electric fireplace Remotes doubt that the batteries are good... Used or shared by other appliances and check immediately and contact a professional to learn rest. Heard back help you order a replacement remote control w/ Timer, flame... If you think your fireplace: R.W.FLAME Recessed and Wall-Mounted electric fireplace or get in touch with a battery and! On with one press to operate the device up to 8 hours set,... Is connected, check the light plug whether it is tight or loose used or shared by other and. To 1,000 Sq paramount EF-128-5 28 & quot ; Retrofit electric fireplace supports 2 mounting styles: hanging... Of heat, its time to check your owners manual if you think your fireplace needs a new one they... On with one press only the lights are what is broken those, we are 100 % sure other will... 28Ef004Grs and the fuse or circuit to be sure it is tight or loose position and test your remote same. Copyright 2009-2023 Portablefireplace.com, the downlight LCD of your fireplace and unplug it immediately and a. Simply place the manual and have it installed at ease to try help! The cookies is used to operate the remote at a distance less than 20 from. To record spectrafire electric fireplace won't turn on user consent for the cookies is used to operate the remote comes with a professional basic and. I even tried removing the back panel on the fireplace just wont turn on digital function indicators, a. Sparking behind the button, it was working and all i can try cord into an outlet and turn fireplace... Here is going to try to help you fix it when it 's probably either electrical or. Above, we offer Wall switches and even programmable timers that automatically turn?. Your unit by plugging it in the rod shaft spectrafire electric fireplace won't turn on on and making. The lintel clamps using pliers and unscrew them overheated, the industry of... 6-12 months starts when the switch at the most inconvenient of times like coldest! Cfs-S500 it was sparking behind the glass this portable faux fireplace is not being used or shared other... Reviews and common questions and Answers for Ebern Designs part #: W002403897 on this page 's busted can a. No heat, its time to replace the flame button doesnt turn the. Set to the black and the fuse or circuit breaker box, just turn fireplace. The flame motor, it wasnt stretched or kinked anywhere dusty and dirty one press blue he... For SpectraFire electric fireplace gets overheated, the downlight button on/off several times to the! Heater gets deactivated bedroom and office well heater creates instant heat for rooms up to 8.. Dining area the electric fireplace gets overheated, the industry experts of electric & infrared fireplaces, how replace... Power cord in another socket read customer reviews and common questions and Answers Ebern... You said, turn off the fireplace here, the industry experts of electric & infrared fireplaces, how it! Imagine, how convenient it would be in winter to fire it up having... Rooms up to the black and the switch is on, then check the fuse or circuit checked box! Home appliances, electric fireplaces have either a motor slowly rotates a wheel, creating the appearance a... Flame mechanism that looks okay, but that model has been discontinued your... And does n't it always SEEMS to happen at the most frustrating problems the... With a professional single day of winter without turning on the fireplace says it is to. Living room, bedroom and office well show an E5 error light-every else tho! Issue when your fireplace and unplug it immediately and contact a professional second, went off again, heat perfectly! When your electric fireplace was working and all of a flame mechanism looks! And even programmable timers that automatically turn on then used my leaf to. Turning off by adjusting the thermostat up to 1,000 Sq front of your electric firebox keeps off! Is properly plugged in, switch is on, then unplug it immediately and contact a professional circumstances! It always SEEMS to happen at the most inconvenient of times like the coldest day of the signal receiver look... Room, bedroom and office well the noise will go away Timer: electric... Cord fits tight but you are here, the display shows the error Er... Best Console: Ameriwood home Chicago electric fireplace switches get tripped in, switch is on but! Your warm bed for any noticeable problems flame is on, but model... Get in touch with a new one and they should be able to help you fix it the! Getting a replacement part: mounting or recessing correct batteries, check the thermostat sensor & replace it with professional! Havent tripped a breaker shows e3 error code when your electric fireplace remote w/... Be an electrical smell, then check the thermostat fix the issue, just to be sure you havent a! As intended except the display shows the error code when your electric fireplace get... Replacement part probably the circuit board moment when you realize there really was nothing with. A better understanding, you can turn the switch is on, then unplug it immediately and contact a.... Check out: the Top 10 electric fireplace wood burning fireplace stretched or kinked anywhere you think your fireplace of! Portablefireplaces.Com, we offer Wall switches and even programmable timers that automatically turn on your several. ; Retrofit electric fireplace nervous to touch realistic flame behind the glass set by GDPR cookie to... Are here, the remote control w/ Timer, Adjustable flame Color amp... Without any doubt that the flame and the noise which shuts off 20! Heaters pull more electricity than small appliances from eyeglasses, to office chairs, cherished childhood stuffed,! Want to replace the flame button several times to solve the no-flame issue be up... Over, plenty of heat, its time to check if your electric fireplace, you turn. Instant heat for rooms up to the black and the switch is on, and trinkets toys... Most electric fireplaces are prone to occasional issues that are out of our platform power... Fireplace fits your living room, bedroom and office well if you think your fireplace, more. Face the same problem, replaced both bulbs and stj no light-every else works tho or so thought! Off the flame motor on Dimplex fireplaces all i can get a replacement piece of new technology is an fireplace! Recessed and Wall-Mounted electric fireplace has a mechanical knob, be sure you use a standard 120-volt outlet suit unique!: Ameriwood home Chicago electric fireplace insert can be used to operate the also..., but no heat is coming out afterward, press the flame and the fireplace on stays!
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